Frequently Asked Questions

Frequently Asked Questions

Shipping

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the United States.

How long does delivery take?

Standard US shipping takes 5โ€“8 business days from the date your order is placed.

Do you ship internationally?

We currently ship within the US only. International shipping is coming soon!

Returns

What is your return policy?

We offer a 30-day return policy. If you're not completely satisfied with your purchase, contact us within 30 days of delivery and we'll make it right.

How do I start a return?

Simply reach out via our Contact page and we'll walk you through the process. Items must be in their original condition and packaging.

Products

How do the projectors work?

Our projectors plug into a standard USB port or wall outlet and project light patterns (stars, galaxies, auroras) onto your ceiling or walls. Most include a remote control and multiple color/mode settings.

Are the candles safe?

Yes! Our flameless LED candles use flickering LED technology to mimic real candlelight โ€” with zero fire risk. They're perfect for homes with kids or pets.

Do the smart lamps require an app?

Some of our smart lamps support app control for full RGB customization and music sync. Each product page lists the specific control options available.

What if my product arrives damaged?

We're sorry to hear that! Please contact us within 7 days of delivery with a photo of the damage and we'll send a replacement or issue a full refund.